考研培訓(xùn) 考研培訓(xùn)
發(fā)布時(shí)間： 2017年08月07日
投訴信、抱怨信
You bought a vacuum cleaner from a reputable electrical shop the other week but found that there were some problems with it. Write a letter to the director of the sales department in the shop to tell:
1)What the problems with vacuum cleaner are,
2)the trouble it caused with you,
3)What you would like them to do about it
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Dear Director of the Sales Department, |
稱呼：寫(xiě)作關(guān)系不親密的個(gè)人 |
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I am Li Ming, an ordinary consumer of your shop. I venture to write you a letter about the problems caused by the Vacuum Cleaner of Model XYZ I bought from your shop.
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第一句是寫(xiě)信人自我介紹。
(積累： I venture to do …) |
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The focus of the complaint is the poor quality of the vacuum. For one thing, the vacuum doesn’t work effectively to pick up dirt on either bare floor or carpets. For another, the power shuts off by itself when the vacuum has been running for several minutes and then comes back after 30 to 60 seconds. Honestly speaking, I am not making fuss over this purchase. But, it is not convenient for me to do cleaning work with it and when I went back to the department of home appliance, I was told that I couldn’t exchange because the vacuum was on sale.
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第一句總括投訴的核心內(nèi)容。 （主系表結(jié)構(gòu)） 第二、三句分述了所購(gòu)吸塵器的問(wèn)題。從兩方面細(xì)化了投訴內(nèi)容。 （積累：For one thing…; for anther…. Either… or… Shut off 第四、五句客觀了陳述了投訴的原因。 （積累：honestly speaking; make fuss over; It is not convenient for … to do ... ） |
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All in all, there is still much room for improvement. Before I take any further action, I do hope you can provide me a new vacuum or refund my money. Thank you for your time and kind consideration.
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第一、二句提出寫(xiě)信人的批評(píng)，表達(dá)本人的愿望，并敦促對(duì)方采取行動(dòng)。 (積累：all in all; Take action; Provide sb. Sth.) 信件的常用結(jié)尾。 |
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Yours sincerely, Li Ming |
信件結(jié)尾和署名 |
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